This is the Terms of Service for the Oneway ecosystem: the Oneway App, the Oneway OS, every Sign in with Oneway gateway, oneway.center, and any other or future Oneway service (together, the "Service"). They are an agreement between you and Oneway Technologies LLC, a New York limited liability company ("Oneway", "we"). By creating an account or using the Service you agree to these Terms. If you use Oneway for a business, a city or an organization, you agree for it too. Oneway is in closed beta. Last updated October 18, 2026.
1. Closed beta
The Service is in closed beta, by invitation. It can change, break or be withdrawn. We may remove features and, where we have to, reset beta data, and we will tell you first where we can. Tell us what is wrong: any feedback you send may be used by us freely and without payment.
2. Who can use it
You must be 13 or older. If you are under 18, or under the age of majority where you live, a parent or guardian must agree to these Terms with you. Accounts for people under 18 carry the protections the Privacy Policy describes. Some features, such as casino features, carry a higher legal age in some places, and you must meet it. You may not use the Service if you are barred from receiving it under United States law, including export and sanctions law. If you act for a Center, you confirm you have the authority to.
3. Your account
Give accurate information. Keep your password and your two-step codes to yourself and tell us at once if someone else has them. You are responsible for what happens under your account. You may hold one personal account. You do not need an account to look around, to message or book a Center from its page, or to pay a Center; these Terms apply to you when you do.
4. What you post
What you post is yours. You give Oneway a worldwide licence, free of charge, to host, store, copy, format and show it, to the people your settings allow, so that we can run the Service. The licence ends when you delete the content or your account, except for copies we are required to keep, backups until they are replaced, and content other people have already received, reposted or quoted.
Posts, profiles and followers are public unless you change your settings. You choose your audience.
You promise that you have the right to post what you post, and that it does not break the law or anyone's rights.
Deleting a post removes it from view. The Privacy Policy says what we keep.
5. Rules
Do not use Oneway to:
break the law, or help anyone else break it;
harass, threaten, stalk or target a person, or share someone's private information or location without their consent;
post sexual content involving minors, or anything that exploits or endangers a child;
post content that promotes violence or terrorism, or threatens to hurt someone;
impersonate a person, a business or an organization, or pretend to be Oneway;
send spam, run scams, or post fake reviews or manufactured engagement;
upload malware, or attack the Service or get around its limits, security or sign-in;
scrape the Service, or copy data from it, without our written permission;
use recognition, the guest list, location or StreetPass to identify, follow or pursue someone against their wishes;
resell the Service, or build a competing product from it.
If you find a security problem, tell us at the address below, give us a reasonable time to fix it, and do not read, change or keep other people's data to prove it. We will not take action against good-faith research that follows this.
We may remove content, limit features, or suspend or end accounts that break these rules or put people at risk. Where we can, we say why.
6. Reports and appeals
Anyone can report a post, comment, person or Center, including hateful conduct, from the App or the website. People review reports. Automated checks can raise or lower a report's priority but cannot act on it. We tell the person who reported what we decided. If we act on your content or account, you can appeal at the address below, and someone who did not make the first decision will look again.
7. Copyright
If you believe something on Oneway infringes your copyright, email us the work, where it is on Oneway, your contact details, a statement that you believe in good faith the use is not allowed, and a statement, under penalty of perjury, that the notice is accurate and that you own or act for the owner. We remove infringing content and may end the accounts of people who repeatedly infringe. If we remove yours and you think we were wrong, you can send a counter-notice to the same address.
8. Messages
Messages are between the people in the conversation. New conversations start with messages that disappear after 2 days, and the room's settings decide who can change that. A message to a business goes to whoever it set up to receive it, and the conversation says whether that is an AI assistant, a person or a team. Do not rely on a disappearing message to stay private: anyone who receives one can copy it.
9. Connected accounts
You can connect accounts on other platforms. Before each connection, Oneway lists each permission it asks for and why, and you agree to each one. The platform's own terms and its own consent screen also apply.
Oneway posts to a platform only what you pick to post.
You are responsible for following each platform's rules for what you post there. A platform can end or limit a connection, and we are not responsible when it does.
Disconnect any time in Settings.
10. Centers and the OS
Every organization, business and city can have a Center. The people who run a Center manage it from the OS. The Center is its operators' responsibility: its content, its staff, its customers, its records and its compliance with the law.
A Center keeps its own records about its customers. Oneway stores and handles them for the Center. The Center decides how they are used, must have a lawful basis to hold them, tell its customers about them, and answer their requests.
Oneway is software. It is not a gaming operator, does not hold a gaming licence, and does not give legal, tax or compliance advice. A Center is responsible for the reports it files, the records it keeps and the rules that apply to it, including gaming, anti-money-laundering and privacy law.
A Center must not use Oneway to contact, recognise, reward or admit a person it is required to exclude, such as someone on a self-exclusion list.
A Center must treat a recognition suggestion as unconfirmed until a person at the Center has checked it, and must not use one to harass, discriminate against or pursue someone.
If a Center sends email or text messages through Oneway, it is the sender. It must have the recipients' consent where the law requires it, honor opt-outs at once, and follow the CAN-SPAM Act and the Telephone Consumer Protection Act.
Oneway does not provide facial recognition. A Center must not use Oneway to run face recognition on people, and must follow the law, including posting any notice it requires, for anything it does with its own tools.
Two-step sign-in is required in casino, guest, rewards and credential areas. Do not share access.
If you own a Center, hand it over before you delete your account.
11. Data processing for Centers
For the records a Center keeps about its customers, staff and guests, the Center decides why and how they are used, and Oneway is its processor. As the processor, Oneway will:
use those records only to provide the Service to the Center and on its instructions, which are the Center's settings and its use of the Service, and for no purpose of our own;
keep them confidential, and let only people who need them to run the Service see them;
protect them with reasonable administrative, technical and physical safeguards;
use the service providers named in the Privacy Policy, hold each to the same duties, and name any new one in the Privacy Policy;
help the Center answer a customer's or staff member's request to see, correct or delete a record;
tell the Center without undue delay, and within 72 hours, if we learn of a breach that affects its records, so it can notify the people and the authorities the law requires;
delete or return the records when the Center ends its use of the Service, within 30 days of its request, except where the law requires us to keep them; and
give the Center, on request, the information it needs to show that we meet these duties.
The Center must give its customers and staff the notices the law requires, and must not give us records it has no right to hold.
12. Sign in with Oneway
This section applies to anyone who builds a site, app or integration on Oneway, including every Sign in with Oneway gateway and any app a Center installs.
Ask only for what you need, and use only what the person or Center agreed to share. A grant is per person or per Center, and it can be revoked at any time. Stop using the data, and delete what you hold, when it is revoked.
Do not sell the data, use it for advertising, use it to train AI models, or combine it with other data to identify people elsewhere.
Publish a privacy policy that says what you collect from Oneway and why, and keep the data secure.
Do not scrape, and do not reach Oneway data except through the access you were given.
Tell us promptly if the data you received from Oneway is exposed.
We may limit or disable an app that breaks these rules or puts people at risk.
13. AI features
Some features use AI to write or suggest text and images. It can be wrong or unsuitable. Nothing is published for you without your choice. You are responsible for what you choose to post or send, for the accuracy of what you publish, and for following each platform's rules for it. Where an AI answers a message for a Center, the conversation says so. If you use AI to make an advertisement with an AI-generated person in it, you must disclose that as New York law requires. As between you and Oneway, you own what an AI feature produces for you, subject to these Terms and to the rights of anyone whose content it may resemble. Your Brain page is counted from your own activity and does not call an AI model.
14. Privacy
The Privacy Policy says what we collect, how we use it and what you control. It is part of these Terms.
15. Our rights
Oneway owns the Service: its software, design, name and marks. You may use it as these Terms allow and for no other purpose. You may not copy or reverse-engineer it except where the law lets you.
16. Third-party services
The Service connects to services we do not run, such as the platforms you connect, maps, email and AI providers. Their terms govern your use of them. We do not control them and are not responsible for them.
17. Plans and billing
Oneway is free for people, and Oneway OS is free for any Center.
Business OS is $330 per month for one Center, and Oneway sets it up with you by contact; more than one Business Center is priced by agreement. Any other plan’s price is shown to you before you agree to it. No plan stops your work at a limit it does not show you.
When a Center sells through Oneway, Oneway’s fee is at most 1% of the sale, and it is refunded when the sale is refunded.
When you buy from a Center, you do not need an account; the Center is the seller and is responsible for what it sells. You pay on Stripe’s page, to the Center’s own Stripe account, and Stripe’s terms apply to the payment.
Nothing is charged today. When billing opens, the price, the billing period, the renewal date and how to cancel are shown to you before you agree, and nothing is charged without your agreement.
Paid plans renew each month until you cancel. You can cancel online at any time, and it takes effect at the end of the period you have paid for. We will tell you before the renewal if a plan renews for a year or longer.
We give 30 days' notice before a price changes. Prices do not include taxes. Fees are not refunded, except where the law requires it.
18. No warranty
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT IT WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT CONTENT WILL NOT BE LOST. THIS IS A CLOSED BETA.
19. Limit of liability
TO THE EXTENT THE LAW ALLOWS, Oneway'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ABOUT THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF WHAT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AND $100. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA. NOTHING HERE LIMITS LIABILITY THAT THE LAW DOES NOT ALLOW US TO LIMIT.
20. Your responsibility
You will defend and reimburse Oneway against claims, losses and reasonable legal costs that come from your content, your breach of these Terms or your breach of the law. If you use the Service for a Center, this also covers your Center's records and its operators' acts.
21. Ending
You can stop using Oneway and delete your account at any time, in Settings. We may suspend or end your access if you break these Terms, if the law requires it, or if we close the Service. Sections that by their nature should continue, such as what you post, our rights, no warranty, the limit of liability, your responsibility and disputes, continue after that.
22. Governing law and disputes
Law. New York law governs these Terms and any dispute about the Service, without regard to its conflict-of-laws rules, and the Federal Arbitration Act governs the arbitration clause below.
Talk first. Write to us at the address below and give us 30 days to put it right before you start a claim.
Arbitration. If we cannot resolve it, any claim between you and Oneway goes to binding arbitration run by the American Arbitration Association under its rules for consumers or for businesses, whichever applies. It is decided by one arbitrator, on an individual basis, and the arbitrator can give the same relief a court could. We pay the fees beyond what a court filing would cost you.
Not covered. Either of us may bring a claim in small claims court, and either may go to court to stop misuse of intellectual property or of the Service.
No class actions. Claims are brought only on your own behalf, not as a plaintiff or class member in a class or representative action.
Your choice. You can opt out of arbitration and the class waiver by emailing us within 30 days of first accepting these Terms, saying that you opt out. Then the courts of the State of New York, and the federal courts located there, hear the dispute, and you and we consent to them.
23. Notices
We may notify you in the App, by email to the address on your account, or on this page. You may notify us at the address below. You agree to receive notices electronically.
24. Changes
We may change these Terms. We will show a material change in the App at least 14 days before it takes effect, and ask again where the law or a platform requires it. If you keep using the Service after that date, you accept the change. If you do not accept it, delete your account.
25. The rest
These Terms and the Privacy Policy are the whole agreement between you and Oneway about the Service. If a part cannot be enforced, the rest still applies. If we do not enforce a part right away, we have not given it up. Neither of us is responsible for a delay caused by something beyond its control. No one else has rights under these Terms. You may not transfer your account or these Terms. We may transfer ours if Oneway is merged or sold.
