ModuleMaintenance.
Oneway Maintenance turns every problem anyone reports into a work order, keeps preventive upkeep on schedule, and shows what each repair cost.
Part of Business OS, by contact, in the Closed Selective Server Beta.
Work orders
Every problem, one work order.
Open, hand on, close
Opened, assigned and told, closed with what fixed it, its cost, parts, hours and pictures.
How urgent
Low, medium or high, ranked in the queue.
On hold
Waiting on a part or a vendor, said, never lost as in progress.
The board
To do, started and on hold, moved by hand.
Requests
Reported from the Oneway App by guests, members and staff, with a picture, each answer told.
Steps on the job
A checklist's steps on the work order, ticked, and Done refused while one is left.
Upkeep
Before it breaks.
Preventive by time
Every so many days, with a lead, never piling up; on-time compliance said.
Preventive by meter
Every so many hours or uses, read by a person or by the equipment's sensor.
Inspections
A checklist walked and finished, lease inspections included.
Incidents
One thing that keeps failing, read as one incident with what fixed it last time.
Who does it
The right hands, at the right cost.
The technician's phone
Their work, Start and Done, what fixed it, hours and pictures, offline steps kept.
Vendors
Sent with a not-to-exceed, accepted or declined, done with its cost.
Parts from Inventory
Parts used come off the shelf, their cost on the repair.
Escalation
Work nobody takes is raised, by rules the Center sets.
Hours from the clock
Done fills the hours from its Start, to the quarter hour, unless hours are said.
The difference
Maintenance on the same map as everything.
A maintenance app keeps its own list of equipment. Here work lands on the Center's own things.
Every thing is a thing you own
Work lands on Asset Management's register: downtime and cost of ownership per thing.
Requests from the App
Guests and members report a problem where they already are.
Parts from Inventory
The shelf and the repair are one history.
How it works
From reported to fixed.
Reported
From the App, the desk or a schedule.
Assigned
To a person or a vendor, told.
Done
What fixed it, the parts, the hours and the cost.
Learned
Downtime and repeat failures, per thing.
Who it is for
Anyone who keeps a building running.
Hotels
Rooms, the boiler, the elevators and the pool.
Rental property
Units and the tenants' requests.
Restaurants
The kitchen's equipment.
Venues and clubs
Everything the night depends on.
Comes with these Systems
- Oneway Hotel Operations
- Property Management System
At a glance
Oneway Maintenance, in facts.
- What it is
- Oneway Maintenance turns every problem anyone reports into a work order, keeps preventive upkeep on schedule, and shows what each repair cost.
- Part of
- Oneway OS, as a module of Business OS.
- Comes with
- Hotel Operations System, Property Management System.
- Where it runs
- In Oneway OS, in a web browser on a computer or a phone.
- Price
- Part of Business OS: $330 a month for one Center, set up by contact. Oneway OS alone is free.
- Status
- In the Closed Selective Server Beta, by invitation, in New York City and Long Island.
- Made by
- Oneway Technologies LLC, New York.